Privacy Policy

Ḥawwāʾ Prāṇa (“we”, “us”, “our”) respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit Ḥawwāʾ Prāṇa, create an account, save articles, purchase or manage a membership, contact us, or otherwise use our website and services.

Information We Collect

Depending on how you use Ḥawwāʾ Prāṇa, we may collect:

• Account information, such as your name or display name, email address, login credentials and account preferences.
• Membership information, such as your membership status, subscription start and renewal dates, billing status and identifiers associated with your payment or subscription account.
• Payment information. Payments may be processed through Stripe. We do not intentionally store your full payment card details on our own systems.
• Saved and reading-related information, such as articles you save to your library and other account-based preferences or features you choose to use.
• Technical information, which may include browser type, device type, IP address, operating system, pages visited, referral information and similar usage information generated when you interact with the site.
• Communications, including information you provide when contacting us for support, privacy requests or other enquiries.

How We Use Your Information

We may use personal data to:

• create and manage your account;
• authenticate you and keep your account secure;
• synchronise saved articles across devices;
• provide and manage membership access;
• process and administer subscription payments;
• determine whether you are entitled to access members-only content;
• provide customer support;
• send essential account, billing, security and service communications;
• maintain, troubleshoot and improve Ḥawwāʾ Prāṇa;
• prevent misuse, fraud or security incidents;
• comply with applicable legal and regulatory obligations.

We will not use your personal data for unrelated purposes without an appropriate basis or notice.

Membership Payments

Membership payments may be processed by Stripe.

Stripe may collect and process payment and billing information in accordance with its own privacy terms and policies.

We may receive information from Stripe such as your customer identifier, subscription status, payment status, renewal date and transaction-related information necessary to operate your membership.

Service Providers

We may share personal data with service providers where reasonably necessary to operate Ḥawwāʾ Prāṇa, including providers of:

• website hosting and application infrastructure;
• authentication;
• data storage;
• payment processing;
• email and transactional communications;
• analytics;
• security and technical services.

These providers may process information on our behalf or under their own applicable terms.

We do not sell personal data to advertisers.

International Transfers

Some of our service providers may process or store data outside Singapore.

Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data protection requirements.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to provide your account and membership, meet legal or accounting obligations, resolve disputes and protect our legitimate interests.

When personal data is no longer reasonably required, we may delete, anonymise or otherwise dispose of it appropriately.

Security

We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, alteration, loss or misuse.

However, no internet-based service can guarantee absolute security.

Your Choices and Rights

Subject to applicable law, you may contact us to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• withdraw consent where applicable;
• ask questions about how your personal data is handled;
• request deletion of your reader account where available.

Withdrawal or deletion may affect our ability to provide features that require the relevant information.

Account Deletion

Where account deletion is available, deleting your account may remove associated profile information and Saved Article records.

Certain records may need to be retained where reasonably necessary for legal, accounting, fraud-prevention or dispute-resolution purposes.

Cookies and Similar Technologies

Ḥawwāʾ Prāṇa may use cookies, local storage and similar technologies necessary to operate features such as authentication, Saved Articles, security and site preferences.

We may also use analytics technologies where enabled to understand how the publication is used and improve the reader experience.

Children

Ḥawwāʾ Prāṇa is not specifically directed at young children.

If you believe personal data belonging to a child has been provided to us improperly, please contact our Data Protection Officer using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this page with its effective date.

Business Information and Data Protection

Ḥawwāʾ Prāṇa is operated by HUMAN AFTER ALL, a business registered in Singapore under UEN 53533791D.

We are committed to protecting your personal data and handling it responsibly in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

For enquiries concerning this Privacy Policy, the collection, use or disclosure of your personal data, or requests relating to your personal information, please contact our designated Data Protection Officer:

Data Protection Officer: Wust Dhillon
Email: help@hawwaprana.com

All privacy-related enquiries and requests will be reviewed and addressed in accordance with applicable data protection laws.