Voluntary Support, Cancellation & Refund Policy

Purpose

Ḥawwāʾ Prāṇa is a publication operated by HUMAN AFTER ALL.

Readers may leave an optional tip in appreciation of editorial content already published by HUMAN AFTER ALL under the Ḥawwāʾ Prāṇa name. A tip supports the publication’s ongoing editorial work; it is not a donation, not a subscription and not a payment collected on behalf of any third party.

Financial support is optional and is not required to access any published article available to registered members.

Contributions do not purchase editorial influence, preferential publication treatment, ownership rights or exclusive reading privileges.

In this Policy, “tip” and “contribution” describe the same optional payment, and are used interchangeably.

A tip does not purchase membership. Membership is governed by the separate Membership Terms and is never conferred, extended, renewed or withdrawn by making or withholding a contribution.

Nature of Payments

A tip is an optional payment offered in appreciation of editorial content that has already been published. It is not consideration for any article, any access, any future work or any editorial decision.

HUMAN AFTER ALL does not represent these payments as charitable donations.

No representation is made that contributions are tax-deductible.

Support payments are not deposits, investments, loans or purchases of ownership interests.

Payment processing is enabled only while the applicable payment provider permits the proposed activity for the connected account.

Contribution Options

Supporters choose their contribution amount, subject to supported currencies, processing minimums and applicable transaction limits.

No fixed contribution tier is compulsory.

The amount, currency and billing frequency are displayed before payment authorisation.

Supported Currencies

A currency is offered only while supported by the payment provider and the relevant checkout arrangement.

Minimum contribution amounts may vary by currency and may change to reflect payment-processing requirements.

Any currency conversion applied by the supporter’s bank, card issuer or payment provider may result in additional conversion charges or differences in the amount debited in the supporter’s account currency.

Supporters are shown the selected payment currency and amount before confirming payment.

One-Time Contributions

A one-time contribution authorises a single payment in the amount and currency displayed at checkout.

It does not establish a recurring payment arrangement.

Successful payment is confirmed through the payment process or an appropriate receipt.

No future payment is charged solely because a one-time contribution was made.

Monthly Recurring Support

Monthly support is a recurring payment arrangement. By selecting it and confirming checkout, the supporter expressly authorises continuing recurring charges in the displayed amount and currency until the arrangement is cancelled.

Charges recur monthly according to the billing schedule established during checkout.

The checkout discloses the amount, currency, frequency and cancellation method before payment authorisation.

Recurring support continues until cancelled or otherwise terminated.

Financial support does not affect free membership or reading access.

A recurring support arrangement does not change amount or currency without appropriate authorisation.

Changing Contribution Amount or Currency

Supporters wishing to change their monthly contribution may do so by contacting help@hawwaprana.com.

Changes to the contribution amount or currency may require ending the existing arrangement and authorising a replacement.

We will not intentionally create overlapping recurring arrangements without the supporter’s clear authorisation.

Any new recurring arrangement discloses its amount, currency and billing schedule before confirmation.

Cancellation of Monthly Support

Supporters may cancel recurring support at any time from the support history in their own account, or by contacting help@hawwaprana.com.

Cancellation prevents future recurring charges after the cancellation becomes effective.

Cancellation takes effect at the end of the current billing period, and no further renewal occurs after that period.

Cancellation ends the arrangement from the end of the billing period already charged. Because a contribution is voluntary and no period of access or service is sold, no partial or pro-rated refund of that period arises from cancelling.

Cancellation does not affect free membership or access to published articles.

Supporters should retain cancellation confirmations and contact us promptly if a charge occurs unexpectedly.

Refunds

Because contributions are voluntary, successfully processed payments are generally not refundable solely because a supporter changes their mind.

This does not limit any refund, chargeback or other remedy required by applicable law.

Refund requests involving duplicate charges, incorrect amounts, unauthorised transactions, processing errors or other exceptional circumstances are reviewed individually.

Supporters may submit refund enquiries to help@hawwaprana.com with the relevant transaction details.

Approved refunds are ordinarily returned through the original payment method where supported by the payment provider.

The timing of refunds may depend on the payment provider and financial institutions involved.

Currency conversion differences or bank charges may affect the amount ultimately received following a refund.

Failed Payments

If a recurring payment fails, the payment provider may retry collection according to the configured billing arrangements.

We may notify supporters of failed payments and provide a secure method to update their payment information.

Persistent payment failure may result in suspension or cancellation of recurring support.

Failed payments never affect free membership or article access.

Payment Processing and Security

Payments are processed through Stripe or another expressly identified payment provider.

Payment-card details are collected through secure payment interfaces operated by the provider.

We retain transaction references and payment records necessary for administration, accounting and legal compliance.

Personal data is handled according to the Privacy Policy.

Changes to Support Arrangements

We may update available currencies, processing methods, minimum amounts or support features for future transactions.

Existing recurring payment amounts will not be increased without appropriate authorisation.

Material changes affecting existing recurring arrangements will be communicated where required.

We may discontinue the support programme, subject to honouring applicable obligations and appropriately terminating recurring billing arrangements.

Contact and Disputes

For support, cancellation, billing or refund enquiries:

HUMAN AFTER ALL
Ḥawwāʾ Prāṇa
UEN: 53533791D
Email: help@hawwaprana.com

Supporters should contact us promptly about suspected payment errors.

Nothing in this Policy limits mandatory legal rights or applicable payment dispute procedures.

Governing Law

This Policy is governed by Singapore law, subject to applicable mandatory consumer protections and other non-excludable rights.